Disgusted. I rang up many months ago to ask if my family could join the waiting list. I was told yes and it was approx 5 months. That time has passed and I rang up today to find out if we are near top of the list to be told that they are not taking on. 5 of us are in desperate need to see a dentist and had I been told earlier I could have been put on a list elsewhere. Absolutely disgraceful!!!!!!!
17 pointsREVIEWSPHOTOSHere are the reviews that you've posted publicly. You'll need the Google Maps app to edit or delete your reviews.Learn more2 reviewsCross Keys Family Dental3501 NJ-42 #270, Turnersville, NJ 08012, USA30 years with this practice and so disappointed. My mother-in-law nearly died lastnite (cardiac arrest) been down the hospital all nite missed appointment this morning and been told im now struck off for missing 3 appointments in a 12 month. I even offered to provide evidence from the hospital. As explained in January they have been texting appointments to my previous mobile number even though they had previously been given my new number for them to up date. No customer care here what so ever 30 years of my custom and loyalty and that's how i am treated....just a number folks just a bloody number. This is NOT a family oriented practice. It's nice to be important but more important to be nice....just some feedback .....maybe work on providing training in customer service for staff. Thanks for being so customer focused NOT!
Lovely practice
Lovely dentists, really reasonable private prices, and always on time and friendly.
Cross Keys Dental Surgery is a UK Dentist based in Risca, Wales. Cross Keys Dental Surgery is located at Cross Keys Dental Surgery, 15-19 Risca Rd, Crosskeys, Newport NP11 7BT, UK.
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